Shipping policy
At Puffy-Paws, we work hard to get your pet goodies to you as quickly as possible! 🐾
Processing Time All orders are processed within 1-3 business days after payment confirmation. You will receive a confirmation email once your order has shipped.
Shipping Rates & Delivery Times
🇺🇸 United States
- Standard Shipping — $6.00 (5-10 business days)
- Express Shipping — $9.50 (2-4 business days)
🌍 International (Rest of World)
- Standard Shipping — $6.00 (7-15 business days)
- Express Shipping — $9.50 (3-5 business days)
Tracking Once your order ships, you'll receive a tracking number via email so you can follow your package every step of the way!
International Orders Please note that international orders may be subject to customs duties and taxes imposed by your country. These charges are the responsibility of the customer and are not included in our shipping rates.
Delays While we always aim to deliver on time, occasional delays may occur due to customs processing, weather, or high demand periods. We appreciate your patience!
Lost or Stolen Packages If your package is lost in transit, please contact us at mohammed.fuad.011@gmail.com within 30 days of your expected delivery date and we'll make it right.
Contact Us Email: mohammed.fuad.011@gmail.com Website: puffy-paw.store